Support / FAQs

Here you can find answers to common questions. If you need more help, use the chat bubble in the bottom right of this screen.

General Questions

What is Amigi?

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Amigi is a magical app that transforms photos of your wooden block creations into stunning digital scenes across various architectural styles and themes.

How does Amigi work?

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Here's how it works...

1. Build something with wooden blocks
2. Take a photo using the Amigi app
3. Choose an architectural style or theme
4. Watch as Amigi's digital wizardry transforms your creation into a masterpiece
5. Explore, save, and share your magical new creation

Who is Amigi for?

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Amigi is for creative minds of all ages! Whether you're a child exploring imaginative play or an adult rekindling your love for building, Amigi adds a magical twist to traditional block play.

Subscription & Pricing

Is Amigi free to use?

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Amigi is a subscription-based app. While downloading is free, you'll need an active subscription to access its features.

Do you offer a free trial?

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We currently don't offer a free trial as each transformation requires computational resources. However, we believe the magic Amigi brings to your creations is well worth the subscription!

What does my subscription include?

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Your subscription gives you access to all of Amigi's features, including up to 100 transformations of your block creations per month, access to all architectural styles and themes, and any new features we add.

Is there a limit to how many transformations I can do?

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Currently each subscription allows for up to 100 transformations per month. This limit resets at the beginning of each billing cycle.

Technical Questions

Which devices is Amigi compatible with?

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Amigi is currently available for iOS devices on the Apple App Store.

What happens if I reach the 100 transformation limit?

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Once you've used your 100 transformations for the month, you'll need to wait until the next billing cycle to perform more transformations. Don't worry - you can still view and share your previously created transformations!

Currently, we don't offer the option to purchase additional transformations beyond the monthly limit. We're always evaluating our offerings, so stay tuned for potential updates!

Can I track how many transformations I have left?

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Yes! You can easily check your remaining transformations for the month on the "you" section of the app.

Privacy & Safety

Is Amigi safe for children?

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Absolutely! Amigi is designed with child safety in mind. We don't collect personal information, and there are no ads or in-app purchases beyond the subscription.

What happens to the photos I take in the app?

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The photos you take are processed to create the transformations and are not stored after processing. Your privacy is important to us!

Troubleshooting

What if the app doesn't recognize my block creation?

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For best results, ensure good lighting and a clear background when photographing your creation. If you're still having trouble, try adjusting the angle or distance of your photo.

How can I cancel my subscription?

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You can manage your subscription through your Apple ID settings. Instructions can be found on Apple's support website.

Contact & Support

I have a question that's not answered here. How can I get help?

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We're here to help! Please contact our support team using the chat bubble in the bottom right of this screen.

How can I stay updated on new Amigi features?

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Follow us on Instagram @amigiapp for the latest updates, tips, and magical creations!